Are you ready to embrace
artificial intelligence?
Try this quiz to find out your level of AI readiness –
and which Lazada smart tools can enhance your online business
Try this quiz to find out your level of AI readiness –
and which Lazada smart tools can enhance your online business
By Morning Studio editors
June 5, 2025
By Morning Studio editors
June 5, 2025
Rapid advances in the use of smart digital technologies are transforming global businesses and making it increasingly difficult for many companies to stay competitive. In fast-moving sectors such as e-commerce, staying ahead means constantly evolving.
One innovative tool, generative artificial intelligence (GenAI), which is being widely adopted, can be used to mimic intelligent human behaviour to create new content, including text and images. Businesses are using it to boost their productivity and cut costs. Research by McKinsey & Company shows firms that have been increasing market share by 10 per cent or more are using tools such as GenAI to power their sales.
0%
The share of regional
e-commerce sellers who
need more support
to adopt AI
Source: Lazada
Lazada, a leading Southeast Asian online shopping platform, has surveyed more than 1,200 sellers across the region to understand how they have adopted the use of AI. Results show only about one in four sellers are fully embracing the new technology, while others are just starting to use it.
US$1 trillion
Projected contribution
of AI-driven solutions to
Southeast Asia’s
economy by 2030
Source: Kearney
To help guide sellers through the use of practical AI tools, Lazada has published the “Artificial Intelligence Readiness Playbook for Online Sellers”. This playbook provides helpful tips and resources to guide sellers on how they can embrace AI.
Answer these five questions to find out your level of AI readiness and
which of Lazada’s AI-powered tools can help to enhance your business.
level of AI readiness
You are an
AI Agnostic
You are not totally sold on AI – and that is OK. You rely on tools you know and trust, and you are cautious about using new technology. But if you are ready to try out the AI world, Lazada has some beginner-friendly tools just for you:
-
AI Smart Listing
Upload a photo and a few keywords, and this tool will create a polished product listing in seconds.
-
Lazada
Business AdvisorGet real-time insights into how your products are performing on this analytics portal so you can make data-driven decisions with just one glance.
-
Lazzie Seller
Need help? This chatbot for sellers answers your questions using Lazada’s Knowledge Base – no extra training needed.
-
Lazada IM
Shop Assistant (LISA)Provide round-the-clock customer support with this smart chatbot that sends personalised greetings, answers FAQs, and crafts replies using your product descriptions. No more repetitive replies for you!
level of AI readiness
You are an
AI Aspirant
Good job! You have already started exploring AI tools. Maybe you uploaded a product with Smart Listing or dabbled in analytics, but there is still room to grow. You are curious, and that is a great place to be.
Take your AI journey a step further with these tools:
-
Lazada IM
Shop Assistant (LISA)Provide round-the-clock customer support with this smart chatbot that sends personalised greetings, answers FAQs, and crafts replies using your product descriptions. No more repetitive replies for you!
-
Lazada’s AI Smart
Product OptimisationNotice that one of your products is underperforming? This tool gives actionable insights to improve your already-existing listings in just minutes.
-
Lazada Sponsored
SolutionsUse AI to run personalised ads that target likely buyers, increase traffic to your page and boost your marketing return on investment.
level of AI readiness
You are an
AI Adept
Nice work! You are ahead of the curve. You are already using AI to drive your business forward and are not afraid to try new tools. Time to explore Lazada’s most cutting-edge tools to supercharge your store:
-
Virtual Try-On and
AI-Powered Skin TestGive customers a personalised shopping experience with augmented-reality-powered beauty tools, from virtual makeovers where shoppers can try shades of lipstick and eyeshadow to a personalised skin analysis with suggested products – all via their smartphone camera.
-
Geolocation and
Route PlanningTrack orders in real time and automatically integrate with Lazada Logistics to optimise delivery routes for faster service and happier customers.
-
AI-Powered Translations
Instantly translate your listings into Bahasa Indonesia, Bahasa Malaysia, Chinese, English, Tagalog, Thai and Vietnamese to reach more buyers across the region.
QUESTION 1
How often do you use AI tools in your daily life
Every day
across many areas
Rarely or never
I like to use tools
I’m already
familiar with
Occasionally
I’ve tested a few,
but not consistently
QUESTION 2
What best describes your opinion of AI in e-commerce
It’s essential
for staying competitive
It’s interesting
but still unproven
It’s overhyped
and risky
QUESTION 3
When it comes to using AI in your business, which statement is most true
I use AI tools
regularly
and seek out new ones
I’ve used a
few tools,
but still rely heavily on
traditional methods
I avoid AI
unless absolutely
necessary
QUESTION 4
How do you feel about using AI to automate things such as product descriptions or customer service
AI helps me
save time
and improve results
It’s helpful in
some areas,
but I like to
stay in control
I’m not convinced
it can do a better job
than a human
QUESTION 5
When presented with a new AI feature that could improve the performance of your business, you usually ...
Dive in and try it –
the sooner the better
Wait to see
how it works for
others first
Stick with
familiar tools
and avoid
unnecessary risks
Ready to explore more AI tools? Check out “Bridging the AI Gap: Artificial Intelligence Readiness Playbook for Online Sellers” to dive deeper into Lazada’s GenAI tools, whether you are only getting started or ready to go all-in.
Lazada is part of Alibaba Group, the Chinese e-commerce conglomerate that owns the South China Morning Post.
